A handle on everything with mCompanion
Your companion on the go
This app handles all of the challenges that your service and maintenance employees face in their everyday tasks. Facilitate productive work for your team and efficient use of a very valuable resource: time.
The key features
These are some of the big features that set our mCompanion mobile app apart. You can find a complete list of functions under Details.
For all mobile platforms
The application is available for a wide variety of terminal devices and operating systems. This avoids dependencies and ensures optimal usage.
Including if you happen to be offline. mCompanion saves the data locally and synchronizes it the next time you connect.
Always in sync thanks to push technology
Our push technology keeps your team up to date and refreshes the tasks and data in real time. This lets you avoid lengthy explanations and unnecessary travel. And lets you ensure optimal on-site service for your customer.
Seamless integration into your SAP processes
And we do mean your business processes specifically. Our mCompanion integrates seamlessly into your SAP-CS/PM/PS(EAM) modules completely, regardless of the SAP release version you use.
Profit from our experience
Our customers would be happy to show you how we generate added value thanks to our products and expertise. And the speed and ease in which mCompanion integrates into customers' infrastructure.
Additional references
"Skilled and dedicated"
Peter Meile, Process and Application
Manager, Siemens Building Technologies
"Skilled and dedicated"
Peter Meile, Process and Application
Manager, Siemens Building Technologies
mCompanion in detail
Discover the flexibility and versatile functionality that comes standard. mCompanion supports modular expansion, allowing it to be adapted to your needs and requests.
Task management
- Task list at order/process/message level
- Transmission of tasks using push/pull technology
- Task acceptance/rejection/cancellation
- Display of task details
- Asset/object details
- Display of contract information
- Fault and task history for an object
- Error messages, preliminary treatment text
- Planned materials/spare parts
- Plan of error and cause lists
- Generation of new tasks (TicketOnTheFly)
- Entry of master data
Material management
- Display of material lists
- Check of material availability
- Material order/pickup/acceptance
- Material prices, cost estimate
- Material returns
- Material exchange with serial number
Status management
- Setting of task status
- Display of status chains (task acceptance, arrival, on site, end of task, etc.)
- Automatic status update in the back-end system
Geo information
- Map display of work sites
- Display of daily route
- Navigation to the site
- Arrival time calculation
Task report
- Order times (production)
- Work times (non-production)
- Activities performed
- Recording material use
- Recording other expenditures
- Recording error and cause codes
- Taking and attaching photos
- Attaching documents
- Recording measured values
- Recording customer/technician signature
- Task report to the customer by e-mail
- Making task reports available in the company
- Immediately posting task data to the back-end system
Scheduling interface
- Integrated interface to the Visual Planning Board product from our MPS product suite
SAP integration
- Task data is made available by employee or team (cafeteria model)
- Task data can be any data from the back-end system (such as: data from the PM, CS, MM, HR, SD and PS modules)
- Status changes are updated in SAP
- Task report, photos, documents are stored in the back-end system
- Return messages are posted asynchronously in the back-end system (FireAndForget approach)
Supported platforms
- Native application on Android and in Windows
- Hybrid application on Android, on iOS and in Windows
- HTML5 application on Android, on iOS and in Windows
Supported device types
- Smartphone
- Tablet
- Notebook/Desktop
Support of peripheral devices
- Barcode scanner installed in mobile devices
- RFID readers
Push technology
- Automatic push of new/modified tasks in SAP on mobile
- Status changes are posted to SAP immediately
Online/Offline support
- In the event of a network outage, work can continue offline automatically
Customizing
- Support of languages
- Customer-specific workflows can be integrated (adaptation)
- Fields can be adapted on the respective screens (adaptation)
Intelligent SAP integration
mCompanion is not integrated into your SAP system directly, it uses a flexible data engine instead. This means adjustments and extensions can be made quickly and easily. The result is an atypical level of independence that you will never want to do without.
Using state-of-the-art SOA architecture with SOAP/XML technology, the solution can be operated over the mobile phone network or WLAN.
Everything from a single source
Learn more about our product suite. And how you can deploy at in your company together with mCompanion for more profitability.
mCompanion
